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We reserve the right to adjust or cancel an order in the event of limited availability of products and system glitches with our suppliers and carriers.


We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill your specific request.

We use cookies and tracking technology to gather information such as operating system, browser type, and tracking the number of visitors to our site.


We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.


Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.


If you have any questions, concerns, or comments about our privacy policy you may contact us using the information below:


  • By E-Mail: FactoryDirectFlooringSales@gmail.com

  • By Phone: 937-599-4450


We reserve the right to make changes to this policy. Any changes to this policy will be posted.